LogiFlow OperationsCarrier invoice audits for UK e-commerce brands and 3PLs
Your carriers bill you every week. Who’s checking them?
Send us your carrier invoices. Within minutes you get back every overcharge, wrong weight and late delivery, each with a dispute email ready to send.
No calls. No software to install. Free for your first few invoices.
How it works
Three steps, and only the last one is yours.
- 1 · You
Upload a few invoices
PDFs or photos of carrier invoices, statements or delivery exceptions. Company name and work email, nothing else.
- 2 · Us
We check every line
Weights, service levels, surcharges, fuel rates, duplicates and totals. Your audit sheet lands in your inbox within minutes.
- 3 · You
Send the disputes
Each problem comes with an email written for that carrier. Copy it, send it from your own account, claim the credit.
What we catch
The errors nobody has time to look for.
Most carrier errors are small: a wrong weight band here, a surcharge that shouldn’t apply there. Small enough to miss, frequent enough to add up.
These seven came from one sample audit of four test invoices from fictional carriers. One of the four was clean.
- Parcel billed twiceSame parcel charged twice on one invoice£12.37
- Late on a guaranteed serviceNext Day by 12:00, delivered two days late. Full refund due.£11.28
- Invoice total doesn’t add upNet total £6.00 higher than the sum of its lines£6.00
- Remote-area surcharge on a city postcodeCharged on B1 1AA, which isn’t a remote area£6.50
- Billed at the wrong weightBilled 12.4kg, declared 6.2kg: wrong price band£4.25
- Residential surcharge on a business addressBusiness delivery charged as residential£1.85
- Fuel surcharge above the agreed rateCharged above the 8.5% rate on two parcels£1.56
incl. a second late delivery (£11.28)£55.09
Dispute email · ready to send
Sample dataHello Billing Team,
We dispute the following lines on invoice BF-0031559:
- BF-3300142: Next Day by 12:00, delivered 16/10/2026 09:15 against 14/10/2026 12:00. Billed 11.28, correct 0.00 (service guarantee refund).
- BF-3300209: delivered 16/10/2026 15:48 against 12:00 promised. Billed 11.28, correct 0.00.
- BF-3300290: fuel billed 1.46, correct 0.88 (8.5% of 10.40).
- BF-3300321: fuel billed 2.49, correct 1.51 (8.5% of 17.80).
Total credit requested: £24.12 ex VAT. Please issue a credit note.
Accounts Team
What you get back
Not a report to read. Emails to send.
- A Google Sheet, emailed to you. Every problem with the carrier, invoice reference, what you were billed and what it should have been.
- The working, line by line. Dates, weights and rates, so you can check each finding before you send it.
- A dispute email per invoice. Written to the carrier with the credit you’re owed.
- You stay in charge. We never contact your carriers. The emails go from you.
After the free audit
Then just forward your invoices as they arrive.
Your own LogiFlow address
Forward carrier invoices to it, or set your mailbox to do it for you. Nothing to log into.
Checked against your rates
Send us your rate cards once, and every invoice is checked against what you actually agreed to pay.
One summary a week
What was found, what’s still open, and which claims are due soon, with your audit sheet kept up to date.
Pricing
A flat monthly fee. You keep everything you recover.
Priced by how many parcels you ship a month, so smaller shippers aren’t paying for volume they don’t have.
- Every plan: all invoices checked, dispute emails written, weekly summary.
- Not sure which fits? Start with the free audit and we’ll suggest one.
| Plan | Price |
|---|---|
| Small Up to 500 parcels | £39/mo |
| Growth Up to 2,500 parcels | £129/mo |
| Scale Up to 10,000 parcels | £349/mo |
| Volume 10,000+ parcels | from £799/mo |
| Look-back audit One-off: up to 3 months of past invoices | £99 |
Your data
Invoices hold your customers’ details. We treat them that way.
- Used for your audit onlyYour documents are used to produce your audit, never sold and never used for marketing.
- Handled by trusted providers onlyFiles pass only through the services that run LogiFlow: forms, automation, storage and AI document reading.
- Deleted after 30 daysFree audit files and sheets are deleted 30 days after your audit is sent, or sooner if you ask.
- Nothing to sign up toThe free audit needs no card and no account. A paid plan only starts if you ask for one.
FAQ
Questions ops teams ask first
Do you contact my carriers?
No. We find the errors and write the dispute emails. You send them from your own account, so the carrier relationship stays yours.
Which carriers do you check?
Any carrier whose invoices you can send as a PDF, JPG or PNG: parcel carriers and freight. Statements and delivery-exception documents work too.
How do I know the findings are right?
Every finding shows its working: the line, what you were billed, what it should be and why. Each also has a confidence level. Check it before you send. You’re always the one who decides.
What do I need to send for the free audit?
A few recent carrier documents (PDF, JPG or PNG, not ZIP, up to 10 MB each), your company name and a work email. One free audit per company.
How fast is it?
Your audit sheet is emailed within minutes of uploading.
Why a flat fee and not a share of what you recover?
So you keep all of it. Your price depends on how many parcels you ship, not on how much we find.
I only ship a few hundred parcels a month. Is it worth it?
Possibly not every month. The one-off look-back audit checks up to three months of past invoices for £99, so you can see what’s there before committing to anything.
Try it on your own invoices.
Upload a few, and see what your carriers owe you within minutes.
Start your free audit